Randy Gibson – Medium

Randy Gibson

The psychology of self-serve

A first principles approach to improving your self-serve UX

Nov 1

The psychology of self-serve

Nov 1

Product-Led Grind

The real journey to Product-Led Growth

Oct 4

Product-Led Grind

Oct 4

The paradox of inclusivity

To choose something, is to by definition, to exclude everything else.

Jan 26

The paradox of inclusivity

Jan 26

An altered version of Hanlon’s Razor

Have a bias for assuming good intent

Dec 22, 2023

An altered version of Hanlon’s Razor

Dec 22, 2023

Growth isn’t something we do.

It is a side effect of our systems.

Apr 26, 2023

Growth isn’t something we do.

Apr 26, 2023

Growth takes time.

But, don’t take your time.

Apr 26, 2023

Growth takes time.

Apr 26, 2023

Product-led growth is a continuum not a category

It is a continuum between 0 and 100% self-serve

Feb 9, 2023

Product-led growth is a continuum not a category

Feb 9, 2023

Stop calling them users and customers, call them humans

Humans experience our business with their intuitive minds (system 1). Calling them users or customers only dehumanizes and causes us to use…

Mar 30, 2022

Stop calling them users and customers, call them humans

Mar 30, 2022

We need more connection, more wholeness, more shepherds

Your image of a shepherd most likely brings forth a staffed figure amongst a field of wooly white sheep.

Jan 29, 2022

We need more connection, more wholeness, more shepherds

Jan 29, 2022

Your facts are fragile

And so are mine.

Aug 26, 2021

Your facts are fragile

Aug 26, 2021

Randy Gibson

Randy Gibson

Somewhere, something incredible is waiting to be known. -Carl Sagan ___________________ Professional: (productology.substack.com)

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